TRICARE Service Center Walk-In Service Ending

Story by TRICARE 

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TRICARE logo

Walk-in service is ending at TRICARE Service Centers in the U.S. by April 1, 2014.

  • TRICARE Service Centers are customer service outlets that are operated by our regional contractors.
  • They are usually located in military hospitals and clinics.
  • Because our overseas areas are unique, walk-in service at TRICARE Service Centers in all overseas areas will continue.

To get your questions answered in the U.S., you’ll no longer walk-in during limited hours. Instead:

This change does not affect any TRICARE benefits or health care services.

Why the Change?

Since the first TRICARE Service Center opened in the mid 1990’s, we’ve seen a shift in how you get information. With today’s technology, anything you can do at a TRICARE Service Center can be done online or over the phone.

Our goal is to improve the services that you prefer to use. This change in walk-in service will save an estimated $250 million over the next five years, letting us invest in the services you want instead of those you don’t use.

To visit a TRICARE Service Center in the U.S. through March 31, 2014, select your region to find one near you:

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TRICARE Service Center Walk-In Service Ending